> For the complete documentation index, see [llms.txt](https://consumer-trust-initiative.gitbook.io/consumer-trust-initiative-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://consumer-trust-initiative.gitbook.io/consumer-trust-initiative-docs/6.3-pseudocode-for-x-factor-score.md).

# 6.3 Pseudocode for X-Factor Score

The scoring for this pillar is based on the presence and quality of features that go beyond standard content delivery.

```
// # Conceptual pseudocode for Pillar IV scoring

class SiteProfile:
    # Assuming the class is defined earlier with these attributes
    def __init__(self, name, has_complaint_service, has_interactive_tools, has_active_forum, has_moderated_comments):
        self.name = name
        self.has_complaint_service = has_complaint_service
        self.has_interactive_tools = has_interactive_tools
        self.has_active_forum = has_active_forum
        self.has_moderated_comments = has_moderated_comments

def calculate_x_factor_score(site: SiteProfile) -> float:
    """Calculates the Pillar IV (X-Factor) score out of 10."""
    
    raw_score = 0
    max_score = 10

    # Unique Tools (Max 5 points)
    if site.has_complaint_service:
        # A complaint service is the highest value tool, demonstrating accountability.
        raw_score += 5
    elif site.has_interactive_tools:
        # Tools like calculators or custom reports provide significant utility.
        raw_score += 3
        
    # Community & Engagement (Max 5 points)
    if site.has_active_forum:
        # A dedicated, moderated forum is the gold standard for community.
        raw_score += 5
    elif site.has_moderated_comments:
        # A well-managed comment section offers some peer-to-peer value.
        raw_score += 2

    # Normalize the score to a 0-10 scale
    normalized_score = (raw_score / max_score) * 10
    return round(normalized_score, 2)
```


---

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