> For the complete documentation index, see [llms.txt](https://consumer-trust-initiative.gitbook.io/consumer-trust-initiative-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://consumer-trust-initiative.gitbook.io/consumer-trust-initiative-docs/3.3-metric-objectivity-and-balance.md).

# 3.3 Metric: Objectivity & Balance

This metric attempts to quantify the balance of the review content.

* **Substantive Cons (10 points):** The "Cons" section of a review must list genuine, non-trivial drawbacks. Generic cons like "Too many games can be overwhelming" are disregarded. We look for specific, verifiable issues (e.g., "Slower-than-average withdrawal times for debit cards," "High wagering requirements on reload bonuses").

> **Rationale:** No platform is perfect. A review that fails to identify any substantive weaknesses is likely a marketing piece, not a genuine analysis.


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